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Building a Legacy
The Unstoppable Rise of Delby’s Innovation and Legacy
Delby’s inspirational journey began in 2012 when childhood friends Mandeep Singh and Angad Singh realized the Growing potential of PVC panels in India. It gave them a clear vision to offer interior and exterior decor products that are eco-friendly, cost-effective, and aesthetically pleasing. This aspiration and pioneering spirit has turned an idea into a market-leading brand, Delby- Products for Best Living.
From humble beginnings in PVC panels, Delby has become the tailgate importer of WPC louvers, Charcoal louvers, Flooring, Exterior Cladding, Bamboo charcoal panels, UV sheets, and more. Our mission is to empower your unique spaces by bringing new designs, patterns, and colors along with unparalleled quality, services, and innovation to the market that reflect your diverse tastes and needs. With a network of over 500 dealers across India, Delby has expanded its infrastructure and is focused on expanding our infrastructure, diversifying our product offerings, and continuing to collaborate with industry leaders.
Trusted by over 362 clients
Experts to level up your business
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Happy clients
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Our Promise
DELBY promises to deliver high-quality, innovative, and sustainable interior and exterior solutions, ensuring customer satisfaction through prompt service, reliable products, and continuous improvement.
Customer Satisfaction
KPI: Maintain a Customer Satisfaction Score (CSAT) of 90% or above.
KPI: Achieve a Net Promoter Score (NPS) of 75 or higher.
Product Quality
KPI: Ensure <1% product defect rate in delivered items.
KPI: Conduct quarterly quality audits with a minimum compliance rate of 95%.
Service Efficiency
KPI: Respond to all customer inquiries within 24 hours.
KPI: Resolve 95% of customer issues within 48 hours.
Innovation
KPI: Launch at least 2 new innovative products or designs annually.
KPI: Conduct biannual design reviews to stay aligned with market trends.
Sustainability
KPI: Use at least 30% sustainable or eco-friendly materials in product lines by the end of the next fiscal year.
KPI: Reduce production waste by 20% year-over-year.